How can we help?
Find a quick answer first. If you still need help, create a request and track it from start to finish.
Quick answers
Where is today’s workout?+
After signing in, open My Training and choose Today or your weekly plan.
How do I log a workout or PR?+
Open the workout, log exercise results, then submit post-workout feedback. New records are created from valid results.
How do I ask my coach about a workout?+
Use Workout Notes for training questions so the conversation stays attached to that workout. Support is for account, payment and technical issues.
How do I check or renew my membership?+
Open your member dashboard. CrossFit, Personal Training and Running memberships are shown independently.
I paid but my membership is not active.+
Create a request under Payment and attach a screenshot or receipt if available.
I have a login or password problem.+
Try password recovery from the Account page. If that does not solve it, create an Account request.
The site does not display correctly on mobile.+
Include your device, browser and a screenshot in a Technical request so the issue can be reproduced faster.
How do I book a consultation?+
Use the Consultation page to choose an available date and time. The slot is held when you submit.
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