{"id":163,"date":"2026-08-24T08:25:44","date_gmt":"2026-08-24T04:55:44","guid":{"rendered":"https:\/\/multiadam.com\/support\/"},"modified":"2026-08-24T08:25:44","modified_gmt":"2026-08-24T04:55:44","slug":"support","status":"publish","type":"page","link":"https:\/\/multiadam.com\/en\/support\/","title":{"rendered":"Help &amp; Support"},"content":{"rendered":"<section class=\"ma-v45-help\" data-ma-help-center>\n  <header class=\"ma-v45-help-hero\">\n   <span class=\"ma-v23-label\">MULTIADAM HELP CENTER<\/span>\n   <h1>How can we help?<\/h1>\n   <p>Find a quick answer first. If you still need help, create a request and track it from start to finish.<\/p>\n   <label class=\"ma-v45-help-search\"><span>\u2315<\/span><input type=\"search\" data-ma-help-search placeholder=\"Search training, membership, payments or account\u2026\"><\/label>\n  <\/header>\n\n  <nav class=\"ma-v46-contact-bar\" aria-label=\"Support actions\">\n   <a class=\"ma-v46-contact-primary\" href=\"https:\/\/multiadam.com\/en\/account\/\"><i>\u2726<\/i><span><small>SUPPORT<\/small><strong>Contact support<\/strong><\/span><b>\u2192<\/b><\/a>\n   <a href=\"https:\/\/multiadam.com\/en\/account\/\"><i>\u25ce<\/i><span><small>TRACK<\/small><strong>My requests<\/strong><\/span><b>\u2192<\/b><\/a>\n   <a href=\"https:\/\/multiadam.com\/en\/my-training\/\"><i>\u2197<\/i><span><small>COACH<\/small><strong>Ask about training<\/strong><\/span><b>\u2192<\/b><\/a>\n  <\/nav>\n\n  <div class=\"ma-v45-help-cats\" data-ma-help-categories>   <button type=\"button\" class=\"ma-v45-help-cat\" data-help-category=\"training\"><i>\u2197<\/i><strong>Training &amp; program<\/strong><span>Workouts, weekly plans, logging and exercise library<\/span><b>\u2192<\/b><\/button>\n     <button type=\"button\" class=\"ma-v45-help-cat\" data-help-category=\"coach\"><i>\u25ce<\/i><strong>Coach &amp; planning<\/strong><span>Workout Notes, program changes and coach communication<\/span><b>\u2192<\/b><\/button>\n     <button type=\"button\" class=\"ma-v45-help-cat\" data-help-category=\"membership\"><i>\u25c7<\/i><strong>Membership<\/strong><span>CrossFit, Personal Training, Running and renewals<\/span><b>\u2192<\/b><\/button>\n     <button type=\"button\" class=\"ma-v45-help-cat\" data-help-category=\"payment\"><i>$<\/i><strong>Payment<\/strong><span>Failed payments, receipts and activation<\/span><b>\u2192<\/b><\/button>\n     <button type=\"button\" class=\"ma-v45-help-cat\" data-help-category=\"account\"><i>\u25cb<\/i><strong>Account<\/strong><span>Login, password, profile and language<\/span><b>\u2192<\/b><\/button>\n     <button type=\"button\" class=\"ma-v45-help-cat\" data-help-category=\"technical\"><i>\u2301<\/i><strong>Technical<\/strong><span>Website, mobile, errors and uploads<\/span><b>\u2192<\/b><\/button>\n  <\/div>\n\n  <section class=\"ma-v45-quick\"><div class=\"ma-v45-section-head\"><div><span>QUICK ANSWERS<\/span><h2>Quick answers<\/h2><\/div><small data-ma-help-result-count><\/small><\/div>\n   <div class=\"ma-v45-faq-grid\" data-ma-help-faqs><details data-help-faq data-category=\"training\"><summary>Where is today\u2019s workout?<span>+<\/span><\/summary><p>After signing in, open My Training and choose Today or your weekly plan.<\/p><\/details><details data-help-faq data-category=\"training\"><summary>How do I log a workout or PR?<span>+<\/span><\/summary><p>Open the workout, log exercise results, then submit post-workout feedback. New records are created from valid results.<\/p><\/details><details data-help-faq data-category=\"coach\"><summary>How do I ask my coach about a workout?<span>+<\/span><\/summary><p>Use Workout Notes for training questions so the conversation stays attached to that workout. Support is for account, payment and technical issues.<\/p><\/details><details data-help-faq data-category=\"membership\"><summary>How do I check or renew my membership?<span>+<\/span><\/summary><p>Open your member dashboard. CrossFit, Personal Training and Running memberships are shown independently.<\/p><\/details><details data-help-faq data-category=\"payment\"><summary>I paid but my membership is not active.<span>+<\/span><\/summary><p>Create a request under Payment and attach a screenshot or receipt if available.<\/p><\/details><details data-help-faq data-category=\"account\"><summary>I have a login or password problem.<span>+<\/span><\/summary><p>Try password recovery from the Account page. If that does not solve it, create an Account request.<\/p><\/details><details data-help-faq data-category=\"technical\"><summary>The site does not display correctly on mobile.<span>+<\/span><\/summary><p>Include your device, browser and a screenshot in a Technical request so the issue can be reproduced faster.<\/p><\/details><details data-help-faq data-category=\"consultation\"><summary>How do I book a consultation?<span>+<\/span><\/summary><p>Use the Consultation page to choose an available date and time. The slot is held when you submit.<\/p><\/details><\/div>\n   <div class=\"ma-v45-no-results\" data-ma-help-empty hidden>No quick answer matched this search. You can create a support request below.<\/div>\n  <\/section>\n\n     <div class=\"ma-v45-signin\"><div><span>MY SUPPORT<\/span><h2>Sign in to create and track requests<\/h2><p>Your support history and replies are only shown inside your account.<\/p><\/div><a class=\"ma-btn ma-btn-primary\" href=\"https:\/\/multiadam.com\/en\/account\/\">Sign in<\/a><\/div>\n   <\/section>\n <a class=\"ma-v46-floating-support\" href=\"https:\/\/multiadam.com\/en\/account\/\" aria-label=\"Contact support\"><span>?<\/span><strong>Support<\/strong><\/a>\n <script type=\"application\/json\" id=\"ma-v45-subcategories\">{\"training\":{\"today\":\"Today \/ weekly workout\",\"logging\":\"Workout log & PR\",\"library\":\"Exercise library\",\"program\":\"Training program\"},\"coach\":{\"workout_note\":\"Question about a workout\",\"program_change\":\"Program change request\",\"coach_contact\":\"Coach communication\"},\"membership\":{\"status\":\"Membership status\",\"renewal\":\"Renewal\",\"path\":\"CrossFit \/ Personal Training \/ Running\"},\"payment\":{\"failed\":\"Failed payment\",\"inactive\":\"Paid but membership inactive\",\"receipt\":\"Payment receipt\"},\"account\":{\"login\":\"Login & password\",\"profile\":\"Profile\",\"language\":\"Site language\"},\"technical\":{\"site\":\"Website error\",\"mobile\":\"Mobile display\",\"upload\":\"Upload or file\"}}<\/script>","protected":false},"excerpt":{"rendered":"","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-163","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/multiadam.com\/en\/wp-json\/wp\/v2\/pages\/163","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/multiadam.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/multiadam.com\/en\/wp-json\/wp\/v2\/types\/page"}],"replies":[{"embeddable":true,"href":"https:\/\/multiadam.com\/en\/wp-json\/wp\/v2\/comments?post=163"}],"version-history":[{"count":0,"href":"https:\/\/multiadam.com\/en\/wp-json\/wp\/v2\/pages\/163\/revisions"}],"wp:attachment":[{"href":"https:\/\/multiadam.com\/en\/wp-json\/wp\/v2\/media?parent=163"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}